Senior Creative Consultant

Senior Creative Consultant



A management consultancy, creatively transforming organisations.

The energetic and innovative management consultancy – Interchange – is currently on the hunt for a kick-ass Senior Creative Consultant to join our ever-growing team.

At Interchange, we combine the smarts and rigour of a management consultancy, with the distinctive and inventive talents of a creative collective.

With our experienced consulting team, we delve deep into the inner workings of our client’s organisation, exploring all their organisational development and cultural needs.

Drawing on contemporary theories of organisational psychology, safety and wellbeing, we then co-create bespoke solutions to shift mindsets and behaviours for the long-term.

Our multi award-winning solutions are renowned for being deployed in some of the most immersive and colourful ways, including film, theatre, virtual reality, curated learning environments and more.

By joining the team, you will be working alongside a diverse group of talented and inspiring professionals who will undoubtedly value your knowledge, experience and contribution to the projects at hand.



Well, we’re not your average bunch. We’re here to shake it up and inspire brilliance.

Take everything you know about management consultancies… and then throw it out the window (in an environmentally responsible way, of course). At Interchange there are no egos, no internal competition, no corporate buildings and certainly no daily suit-and-tie attire.

We are a small(ish), down-to-earth organisation, but don’t let that fool you. We omit big consultancy energy when it comes to creating powerful, positive change. And we do it with some of the biggest businesses in Australia and all around the world. Everyone in our team shares a collective passion for making the world of work a better place – with a brilliant creative twist, of course.

Although we work incredibly hard, we take our downtime pretty seriously too. You’ll often catch us having a good laugh over lunch (or any time really) or a loud, Covid-friendly Friday night drink. We are also notorious for getting up to some unique team antics… think indoor skydiving, sailing, interactive theatre shows, and plate smashing.

By joining the Interchange team, you will be diving head-first into a world full of creativity and collaboration, alongside a diverse group of talented and inspiring professionals. No matter what you’re bringing to the table, we will value your knowledge, experience, and contribution.



At Interchange, our values are not posters on a wall. They are part of everything we do and the foundation for all internal and external engagements. Values alignment is our primary criteria for role selection at Interchange so if you’re keen on being a part of the team, we’d like to know more about how you;

Find the magic

Ride the roller coaster

Own it

Go platinum

Bring the shits and giggles


Beyond that …… To really hit the ground running in this role, we are looking for someone who:

  • Gets shit done
  • Is genuinely curious
  • Thinks outside the box
  • Wants to be part of something awesome and make a difference in business and the community
  • Enjoys a laugh and sees the fun side of life
  • Maintains calm when under pressure
  • Is tech savvy and comfortable learning new systems
  • Possesses a willingness to share knowledge and learn from others in an open and collaborative team environment
  • Has the ability to go from task to task and maintain focus



As a Senior Creative Consultant, you’ll be an important part of the Creative Team, helping our clients define their learning and cultural needs and be instrumental in the development and delivery of brilliant innovative solutions.

While you’ll be reporting directly to the Creative Director, you will hold all responsibility and accountability for your own work. You’ll never feel micromanaged around here, we all value our autonomy and responsibility over our own areas.



  • Work on the client side to investigate cultural issues and help implement organisational behavioural change
  • Use new, innovative, and interactive learning solutions to develop bespoke program content
  • Facilitate (face-to-face and virtual) engaging and values driven learning experiences in diverse industries, from frontline to executive level
  • Be curious and use current research in the design and development of client and internal initiatives
  • Exceed client expectations
  • Oversee the design and creation of key assets, including program materials, proposals, facilitator guides, presentations etc.
  • Manage multiple clients and projects simultaneously and with excellence
  • Build internal and external relationships and trust
  • Engage in client business development activities and identify cross selling opportunities
  • Support with the development and execution of internal marketing and branding activities
  • Work collaboratively within the Creative Team and across the broader Interchange business
  • Demonstrate and live the Interchange values
  • Contribute to the continuous innovation, improvement, and creativity within the business



  • Minimum 5 years of Senior Creative industry experience
  • Exceptional facilitation and presence is key to this role – candidates with experience delivering culture, leadership, org change, and/or L&D programs favoured
  • Ability to create and execute brand and marketing activities
  • Experience leading projects, including responsibility for standalone deliverables that add significantly to the overall success of a project or work stream
  • Ability to build solid relationships, work collaboratively, drive change, and accomplish challenging goals
  • Exceptional professional writing skills with an eye for quality and detail
  • Proven stakeholder management, including the ability to work with senior leaders and executives
  • Ability to manage multiple projects
  • Ability to demonstrate diplomacy when managing and reporting to key stakeholders
  • Commercial awareness evidenced by an ability to identify business opportunities and run projects to budget
  • Ability to demonstrate drive and resilience to overcome challenges or setbacks
  • A strong communicator with the ability to build lasting client relationships
  • Strong computer literacy and technical competence
  • Ability to connect industry trends and change concepts with specific client challenges
  • Proficient in MS Office



  • Strong knowledge of Adobe Creative suite (InDesign, Photoshop, Premiere Pro, Adobe Audition)
  • Understanding of Mac OS editing software (Garage Band, iMovie)
  • Understanding of eDM platforms, Google Analytics, social media platforms
  • Experience with WordPress
  • Passion and skill for creative digital
  • Experience in the area of film, digital, theatre, writing and performance



  • We’re keen to hear from candidates seeking a flexible work arrangement
  • Preference for a Melbourne or Sydney based applicant
  • You must be an Australian Permanent Resident, an Australian Citizen or hold a Valid Working Permit



To view all our current career opportunities click here

Our Work

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  • Ducks in a Row: Aligning Purpose, Strategy and Culture

  • WesTrac: Culture Transformation

  • Bombardier: Safety Culture Change


    Creatives, consultants, psychologists and more.

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