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Strengthening Leadership in Government Health

INDUSTRY: Healthcare

With increasing demands on the government health sector and evolving priorities, leadership teams are facing critical challenges that require a unified leadership vision.

A government health leadership team was looking to connect and team-build before the end of the year.  The team engaged Interchange to facilitate realignment of their purpose, strategy and culture.  

After a discovery conversation, Interchange found that the leaders needed a structured yet engaging approach to recalibrate, collaborate, and strengthen their collective impact.

Four medical professionals in a hospital or clinic engaging in a discussion or meeting.

The Solution

The key to driving behavioural change lies in emotional connection.

When people experience moments of joy, curiosity, challenge, or even just a bit of fun, those moments stick. As part of an ‘Interchange Escapes’ day we harness that emotional connection to spark reflection, alignment, and lasting change. 

‘Interchange Escapes’ is a purpose-led experience designed to unlock leadership potential. By blending strategic reflection with immersive challenges, this full-day workshop, facilitated by our culture experts, offers practical, actionable insights into team performance, alignment and shared leadership vision. 

 

The workshop included:  

  • Team-building activities 

  • Expert facilitated purpose, strategy and culture discussions 

  • Role clarity 

To break from routine and create space for meaningful transformation, the government health leadership team recently took part in a full day ‘Interchange Escapes’ offsite. The experience was designed to strengthen alignment, clarify roles and enhance overall leadership effectiveness. 

The day began with a deep dive into the team’s core purpose – why do they exist as a team?Through open, honest discussion, they explored their collective “why” and how it connects to the broader organisational purpose. From there, the team articulated what they aim to achieve together, ensuring that their goals were truly aligned with their purpose. 

This naturally evolved into a strategic conversation – what success looks like, how it should be measured, and how the team feels about their current direction. By grounding the strategy in shared purpose, the team began to shape a clearer, more cohesive path forward. 

Three women standing in front of a virtual reality gaming machine, with one woman in the middle laughing or smiling, all looking toward the blue-lit VR equipment.
A laboratory or research room with a large circular equipment on the floor, possibly a lab instrument, under red lighting. There are four people gathered around a counter on the right, engaging in a discussion or work. The room has safety and instruc
Five people standing around a table with various small objects, construction equipment, and a track of glowing orange material. They are assembling or working on a project together in a modern office with large windows overlooking a cityscape.
Two people smiling in a room with red lighting, observing a robotic manikin inside a transparent dome, next to a sign that says 'Robotic Mannequin'. There is a warning sign on the wall indicating danger and decontamination procedures.

True to its name, ‘Interchange Escapes’ is about stepping out of the everyday and into a space designed for growth. The rest of the morning took place in an escape room, where the team faced playful but challenging tasks designed to test collaboration, problem-solving, and role clarity under pressure. While the team navigated these puzzles, our expert facilitators observed their interactions, gathering valuable insights into their dynamics and decision-making styles. 

In the afternoon, the group returned to our Collingwood office to reflect on the escape room experience. They debriefed what they learned about themselves and each other, sparking a deeper conversation about team culture.

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Together, they identified key areas for improvement and created a shared action plan. Each person committed to owning a specific aspect of cultural development, reinforcing accountability and shared responsibility.

The final session of the day focused on role clarity. Using creative and interactive methods, each participant shared the current understanding of their role, the tasks they own and where they need greater clarity. The rest of the team then considered how they might support one another in refining and strengthening role alignment. 

The Outcome:  

Following the offsite, the leadership team reported: 

Improved Team Cohesion: 
Strengthened relationships and a renewed sense of trust among team members. 
 

Greater Strategic Alignment:  
Clearer understanding of individual and collective roles in achieving organisational goals. 
 

Enhanced Engagement and Productivity:  
Leaders felt re-energised, equipped with practical strategies to foster engagement within their teams going into the new year and beyond. 
 

Long-Term Leadership Impact: 
The experience provided lasting insights and tools to drive cultural and strategic change within the department. 

Step away to move forward.

Interchange Escapes is your opportunity to realign purpose, strategy, and culture in a dynamic offsite experience. Ready to transform your team?