A management consultancy, creatively transforming organisations.
Principal Consultant – Human Capital
WHO WE ARE
At Interchange, we are the maestros of management consulting—melding analytical prowess with creative flair. Our award-winning team dives deep into the heart of organisational challenges, drawing on the latest research in Human-Centered Design and Organisational Psychology to craft transformative solutions for Australia’s largest organisations.
We redefine consulting with our vibrant and diverse approach, deploying our strategies through a spectrum of immersive experiences, from theatre, competition, and augmented reality to transformative adventures in the great outdoors.
We’re a vibrant collective of visionaries—psychologists, creatives, and strategists—shaping the future of workplaces across Australia and beyond. At Interchange, we embrace complexity with a passion, falling in love with problems to innovate impactful, artful solutions.
Join us, and bring your unique skillset to a team that values the collective genius, fostering a culture where imagination meets insight.
OUR VALUES
At Interchange, our values are not posters on a wall. They are part of everything we do and the foundation for all internal and external engagements. Values alignment is our primary criteria for role selection at Interchange so if you’re keen on being a part of the team, we’d like to know more about how you;
- Find the magic
- Ride the rollercoaster
- Own it
- Go platinum
- Bring the shits and giggles
POSITION OVERVIEW
As a Principal Consultant, you will play a critical role in driving business development and sales efforts. Your primary focus will be on generating new business opportunities and building strong client relationships, while also contributing to the delivery of client projects. You will collaborate with senior leaders to develop and execute business development strategies to support the growth of the business.
WHO YOU ARE
To really hit the ground running in this role, we are looking for someone who:
- Can generate revenue through building a sales pipeline and actively selling
- Can support in the delivery of purpose, strategy and culture projects
- Has a psychology background, ideally organisational, social or positive psychology masters or other relevant degrees with a business/people focus
- Is comfortable building and maintaining relationships at an Executive and Senior Management level
- Gets shit done
- Is genuinely curious
- Thinks outside the box
- Wants to be part of something awesome and make a difference in business and the community
- Enjoys a laugh and sees the fun side of life
- Maintains calm when under pressure
- Is tech savvy and comfortable learning new systems
- Possesses a willingness to share knowledge and learn from others in an open and collaborative team environment
- Has the ability to go from task to task and maintain focus
YOUR AVERAGE WEEK IN THIS ROLE
- Focus on business development and exceptional client delivery.
- Use your sales skills to secure projects in organisational development, leadership, or culture transformation. Build relationships to drive business.
- Strengthen and expand client relationships, leading client meetings with senior guidance.
- Define scope, approach, and outputs for new projects with the team.
- Plan and execute projects, considering scope, budget, time, quality, stakeholders, risks, and issues.
- Use organisational psychology expertise in discovery processes to help clients understand their culture and identify improvements.
- Conduct research, analye data, and craft reports for client projects.
- Collaborate on designing cultural initiatives and workshops.
- Contribute ideas and content for marketing activities.
- Develop and refine Interchange’s services and products.
- Foster team relationships and support learning and development.
TO BE SUCCESSFUL IN THIS ROLE YOU’LL NEED
- Proven success in B2B sales at the Executive and Senior level, with a track record of strategic client relationships.
- 10+ years of experience in delivering medium to large Organisational Development or Culture Transformation projects.
- Expertise in management consulting, specifically with Executive and senior management, and leading cultural transformation projects.
- Experience in scoping and delivering projects, including project plans, budgets, and governance.
- Outstanding verbal communication and presentation skills.
- Exceptional business and technical writing skills.
- Strong interpersonal communication and relationship-building skills.
- Sound research and analytical skills for extracting insights and writing impactful cultural reports.
- Creative thinking for addressing challenges.
- Ability to coach and mentor team members.
- Resilience in navigating change and managing multiple projects.
- Experience managing all stages of the consulting cycle.
- Strong facilitation skills.
- Proven stakeholder management, including collaboration with senior executives and ASX200 Boards.
- Strong commercial acumen for identifying business opportunities and running projects within budget.
- Ability to connect industry trends with specific client challenges.
REQUIRED QUALIFICATION
Bachelor or post graduate qualification in Psychology, Business or Behavioural Science or related discipline
NOT REQUIRED BUT WOULD BE IMPRESSIVE IF YOU HAD
Masters in Organisational Psychology or neuropsychology
CREATIVE APPLICATION
As part of your application we require a 1-2 minute introduction from all candidates. This is your chance to showcase your personality and creativity!
Feel free to send a video talking directly to the camera, share a glimpse of your favourite pastimes, or even use animation or a voice recording if that’s your style. The format is completely up to you. What matters most is that you convey who you are, your creativity, and why you believe you would be a valuable addition to the Interchange team. We’re excited to see what makes you, you!
Send your creative application to people@interchange.com.au.
Applications submitted without a creative application will not be considered.
NOTE:
You must be an Australian Permanent Resident, an Australian Citizen or hold a Valid Working Permit
While this is a full-time role, we’re open to hearing from candidates that may be seeking a flexible work arrangement.
At Interchange we recognise and value diversity and inclusion. We understand that women, Indigenous people, and members of marginalised communities often hesitate to apply for a job unless they meet all the criteria. We want to reassure you that meeting every requirement is not the sole basis of our hiring process. If you believe you have the skills and the potential to excel in this role, we strongly encourage you to apply and send through a video, even if you don’t meet every qualification listed.